Healthy Feedback
Contents
- First principles
- How to exchange feedback
- Be hard on the problem, easy on the people
- Seek context to create safety
- Seek permission, so the other person is ready
- Share feedback in private, in real time
- Don't prescribe a solution, but invite ideas
- Match feedback to the level of impact
- Catch someone doing something right
- Detach ego from your feedback
- Receiving feedback with an open mind
- Feedback antipatterns
- There's no shortcut